Privacy policy

This Privacy Policy describes how attirza.shop (“Attirza,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit our website, browse our products, create an account, place an order, contact us, subscribe to our marketing communications, or otherwise use our online store and related services.

Attirza operates an online fashion store offering women’s apparel, including women’s mini dresses, midi dresses, long dresses, wedding dresses, hoodies, coats, outerwear, and related women’s clothing items.

By accessing or using attirza.shop, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from service providers or business partners that help us operate our store.

1.1 Information You Provide to Us

We may collect the following information when you interact with our store:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Product preferences
  • Account login details, if you create an account
  • Customer support messages
  • Return or exchange requests
  • Reviews, feedback, or other content you submit
  • Marketing subscription preferences
  • Any other information you choose to provide when contacting us

1.2 Order and Transaction Information

When you place an order, we collect information necessary to process and fulfill your purchase, including:

  • Products purchased
  • Order number
  • Purchase date
  • Payment status
  • Shipping method
  • Delivery status
  • Refund, return, or exchange history
  • Fraud prevention and order verification details

Payment information is processed by our payment service providers. We do not store full credit card numbers or complete payment card security codes on our own systems.

1.3 Information Collected Automatically

When you visit attirza.shop, we may automatically collect certain technical and usage information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Products viewed
  • Search terms used on our store
  • Time spent on pages
  • Click activity
  • Shopping cart activity
  • Checkout activity
  • Approximate location based on IP address
  • Cookie identifiers and similar tracking technologies

This information helps us operate, secure, analyze, and improve our website and shopping experience.

1.4 Information from Third Parties

We may receive information from third-party service providers and platforms, such as:

  • Shopify and Shopify-related services
  • Payment processors
  • Shipping and logistics providers
  • Email marketing platforms
  • Advertising and analytics providers
  • Fraud prevention providers
  • Customer support tools
  • Social media or advertising platforms when you interact with our ads or pages

This information may help us process orders, provide customer service, improve marketing, detect fraud, and understand customer interests.

2. How We Use Personal Information

We use personal information for the following purposes:

2.1 To Provide and Operate Our Store

We use personal information to:

  • Process and confirm orders
  • Accept and verify payments
  • Arrange shipping and delivery
  • Provide order tracking updates
  • Manage customer accounts
  • Process returns, refunds, and exchanges
  • Respond to customer inquiries
  • Provide customer support
  • Maintain website functionality
  • Display products and shopping cart features

2.2 To Communicate with You

We may use your contact information to:

  • Send order confirmations
  • Send shipping and delivery updates
  • Respond to questions or requests
  • Provide return or refund updates
  • Send account-related notices
  • Notify you about important changes to our policies or services

2.3 To Improve Our Products and Services

We may use personal information to:

  • Understand how customers use our website
  • Improve website design and performance
  • Analyze product interest and shopping trends
  • Improve product selection
  • Personalize the shopping experience
  • Improve customer service
  • Test and improve store features

2.4 For Marketing and Advertising

With your consent where required by law, we may use personal information to:

  • Send promotional emails
  • Share new product updates
  • Provide discount offers
  • Recommend products based on browsing or purchase activity
  • Measure advertising performance
  • Show relevant ads on third-party platforms
  • Create customer segments for marketing campaigns

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@attirza.shop.

2.5 For Security, Fraud Prevention, and Legal Compliance

We may use personal information to:

  • Detect, prevent, and investigate fraud
  • Verify order authenticity
  • Protect our website and customers
  • Prevent unauthorized access
  • Enforce our terms and policies
  • Comply with legal obligations
  • Respond to lawful requests from authorities
  • Resolve disputes and protect our legal rights

3. Legal Bases for Processing Personal Information

Where applicable privacy laws require a legal basis for processing, we may process personal information based on the following grounds:

  • Performance of a contract: To process orders, deliver products, manage payments, and provide customer support.
  • Consent: To send marketing emails, use certain cookies, or process information where consent is required.
  • Legitimate interests: To improve our store, prevent fraud, secure our website, analyze business performance, and communicate with customers.
  • Legal obligations: To comply with tax, accounting, consumer protection, and other legal requirements.
  • Protection of rights: To protect our business, customers, property, and legal interests.

4. Cookies and Similar Technologies

We use cookies, pixels, tags, scripts, local storage, and similar technologies to operate our website and improve your shopping experience.

4.1 Types of Cookies We Use

We may use the following types of cookies:

  • Essential cookies: Required for website operation, shopping cart functions, checkout, security, and account login.
  • Performance and analytics cookies: Help us understand website traffic, page views, customer behavior, and store performance.
  • Functional cookies: Remember preferences such as region, language, or shopping settings.
  • Advertising cookies: Help us measure ads, personalize promotions, and show relevant advertising on third-party platforms.

4.2 Managing Cookies

You can control cookies through your browser settings. Depending on your location, you may also see a cookie banner or privacy preference tool on our website that allows you to manage certain cookie choices.

Please note that disabling some cookies may affect website functionality, shopping cart operation, checkout, or other features of our store.

5. How We Share Personal Information

We do not sell your personal information for money. However, we may share personal information with trusted service providers and partners as necessary to operate our store, process orders, provide services, comply with legal obligations, and improve our business.

We may share personal information with the following categories of recipients:

5.1 Shopify

Our store is powered by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to you. Personal information may be processed through Shopify’s systems to support store operation, checkout, payment processing, analytics, customer accounts, and order management.

5.2 Payment Providers

We share necessary transaction information with payment processors to process payments, verify transactions, prevent fraud, and complete purchases.

5.3 Shipping and Logistics Providers

We share shipping details with carriers, fulfillment partners, and logistics providers so they can deliver your order and provide delivery updates.

5.4 Marketing and Advertising Partners

We may share limited information with marketing, analytics, and advertising partners to help us measure campaign performance, provide relevant advertisements, and improve customer experience.

Depending on applicable law, some sharing for targeted advertising or cross-context behavioral advertising may be considered “sharing” or “selling” personal information. You may have the right to opt out of this type of processing as described in this Privacy Policy.

5.5 Technology and Business Service Providers

We may share personal information with providers that help us with:

  • Website hosting
  • Data storage
  • Email delivery
  • Customer support
  • Fraud detection
  • Security monitoring
  • Analytics
  • Order management
  • Marketing automation
  • Business operations

These providers are authorized to use personal information only as necessary to provide services to us or as otherwise permitted by law.

5.6 Legal and Compliance Purposes

We may disclose personal information when we believe it is necessary to:

  • Comply with applicable laws or regulations
  • Respond to lawful requests, subpoenas, or court orders
  • Protect our rights, privacy, safety, or property
  • Protect customers or the public
  • Investigate fraud, security issues, or policy violations
  • Enforce our terms and policies

5.7 Business Transfers

If Attirza is involved in a merger, acquisition, restructuring, sale of assets, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction.

6. International Data Transfers

Because we operate an online store and use service providers that may be located in different countries, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

These countries may have privacy laws that differ from those in your location. When required by applicable law, we use appropriate safeguards to protect personal information transferred internationally.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete and manage your orders
  • Provide customer support
  • Maintain business records
  • Comply with tax, accounting, and legal obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements and policies

Order records may be retained for a period required by tax, accounting, consumer protection, and commercial laws. Marketing information is retained until you unsubscribe or request deletion, unless we are legally permitted or required to keep certain information.

8. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include secure checkout processes, access controls, fraud monitoring, encrypted connections, limited employee access, and trusted third-party service providers.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of personal information.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to request restriction of processing
  • The right to object to certain processing
  • The right to withdraw consent
  • The right to request data portability
  • The right to opt out of marketing communications
  • The right to opt out of certain targeted advertising or data sharing
  • The right not to be discriminated against for exercising privacy rights

To exercise your rights, contact us at info@attirza.shop. We may need to verify your identity before processing certain requests.

10. Privacy Rights for Customers in the European Economic Area, United Kingdom, and Similar Regions

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another region with similar privacy laws, you may have rights under applicable data protection laws, including the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Delete your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Receive a copy of your personal data in a portable format
  • Lodge a complaint with a data protection authority

Where we rely on consent, you may withdraw consent at any time. Withdrawal of consent does not affect processing that occurred before withdrawal.

11. Privacy Rights for California and Certain U.S. State Residents

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights, including the right to:

  • Know what categories of personal information we collect
  • Know the sources of personal information
  • Know the purposes for collecting, using, or sharing personal information
  • Know the categories of third parties with whom personal information is shared
  • Request access to personal information
  • Request deletion of personal information
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information where applicable
  • Limit the use or disclosure of sensitive personal information where applicable
  • Not be discriminated against for exercising privacy rights

Attirza does not sell personal information for money. However, some advertising or analytics activities may be considered “sharing” or “selling” under certain U.S. privacy laws. Where required, you may opt out through available privacy controls on our website or by contacting us at info@attirza.shop.

We do not knowingly collect, use, or disclose sensitive personal information for purposes other than those permitted by law.

12. Marketing Communications

If you subscribe to our marketing emails, we may send you product updates, promotions, discounts, new arrivals, and other marketing content related to Attirza.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at info@attirza.shop.

Even if you unsubscribe from marketing emails, we may still send you non-marketing messages, such as order confirmations, shipping updates, account notices, customer service replies, or policy updates.

13. User Accounts

If you create an account on attirza.shop, we may store information such as your name, email address, shipping address, billing address, order history, and account preferences.

You are responsible for keeping your account login details confidential. If you believe your account has been accessed without authorization, please contact us immediately at info@attirza.shop.

14. Product Reviews and Public Content

If you submit a product review, comment, photo, feedback, or other public content on our website, that content may be visible to other visitors.

Please do not include personal information in public reviews or comments that you do not want others to see.

15. Third-Party Links

Our website may contain links to third-party websites, services, social media pages, payment platforms, or advertising platforms.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

16. Children’s Privacy

Our website and services are intended for general audiences and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us at info@attirza.shop, and we will take reasonable steps to delete the information where required by law.

17. Do Not Track and Global Privacy Controls

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to all Do Not Track signals.

Where required by applicable law, we may recognize certain browser-based opt-out preference signals, such as Global Privacy Control, for applicable privacy choices.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or store operations.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. The updated policy will be effective when posted on attirza.shop.

Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

19. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal information, please contact us at:

Attirza
Website: attirza.shop
Email: info@attirza.shop