Términos del servicio

Welcome to Attirza. These Terms of Service (“Terms”) govern your access to and use of attirza.shop and any products, services, features, content, tools, and transactions made available through our online store.

Throughout these Terms, the terms “Attirza,” “we,” “us,” and “our” refer to the operator of attirza.shop. The terms “you,” “your,” and “customer” refer to any person who visits our website, browses our products, creates an account, places an order, contacts us, or uses our services.

Attirza sells women’s clothing and fashion products, including women’s mini dresses, midi dresses, long dresses, wedding dresses, hoodies, coats, outerwear, and related women’s apparel.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not use our website or purchase products from Attirza.

1. Online Store Terms

By using attirza.shop, you confirm that you are at least the age of majority in your place of residence, or that you are using the website under the supervision and consent of a parent or legal guardian.

You agree not to use our products, website, or services for any unlawful or unauthorized purpose. You must not violate any laws in your jurisdiction when using our website, including but not limited to consumer protection laws, intellectual property laws, privacy laws, payment laws, and online commerce regulations.

You must not transmit any viruses, malware, harmful code, worms, or other destructive technology through our website. Any breach of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment card information, may be transferred unencrypted and may involve transmissions over various networks or technical changes to conform and adapt to connecting networks or devices. Payment information is handled through secure payment processing systems.

You agree not to reproduce, duplicate, copy, sell, resell, exploit, or misuse any portion of our website, products, services, content, design, images, layout, product descriptions, or technology without our express written permission.

We may update, modify, suspend, or discontinue any part of our website or services at any time without prior notice.

3. Accuracy of Website Information

We make reasonable efforts to provide accurate, complete, and current information on attirza.shop. However, we do not guarantee that all information on our website is always accurate, complete, reliable, current, or error-free.

Product descriptions, pricing, promotions, availability, shipping estimates, colors, measurements, size information, and other content may occasionally contain errors, inaccuracies, or omissions.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on our website is inaccurate at any time, including after an order has been placed.

4. Product Information

Attirza offers women’s fashion products including dresses, wedding dresses, hoodies, coats, and other women’s clothing items.

We make reasonable efforts to display product colors, images, materials, designs, and details as accurately as possible. However, we cannot guarantee that your device screen will accurately display product colors. Product color may vary slightly due to lighting, photography, screen brightness, display settings, or device differences.

Product measurements may vary slightly due to fabric characteristics, production methods, manual measurement, and style design. Minor size differences are not considered defects.

You are responsible for reviewing product descriptions, size information, color options, order details, and care instructions before placing an order.

5. Product Availability

All products are subject to availability. We reserve the right to limit product quantities, discontinue products, modify product details, or remove products from our website at any time.

We do not guarantee that any product displayed on our website will be available at the time you place an order. If a product becomes unavailable after you place an order, we may contact you to offer a replacement, exchange, store credit, refund, or cancellation.

6. Pricing and Promotions

All prices displayed on attirza.shop are subject to change without notice.

We reserve the right to modify prices, discounts, promotions, shipping fees, product availability, and special offers at any time.

Promotions, discount codes, sale prices, bundle offers, free gifts, and special campaigns may be subject to additional conditions. Unless otherwise stated, promotional offers cannot be combined with other discounts and may expire without notice.

If a product is listed at an incorrect price due to typographical error, system error, technical issue, supplier error, or pricing mistake, we reserve the right to cancel or refuse any order placed for that product.

7. Orders and Order Acceptance

When you place an order on attirza.shop, you agree that all information provided is accurate, complete, and current.

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order request, but it does not mean that your order has been fully accepted.

We reserve the right to accept, decline, cancel, limit, or modify any order at our discretion. Reasons may include, but are not limited to:

• Product unavailability
• Payment failure
• Suspected fraud
• Incorrect pricing
• Incorrect product information
• Shipping restrictions
• Duplicate orders
• Incomplete or incorrect customer information
• Violation of these Terms
• Unusual or suspicious purchasing activity

If we cancel an order after payment has been processed, we will issue a refund to the original payment method where applicable.

8. Customer Information and Account Responsibility

You agree to provide accurate and complete billing, shipping, contact, and payment information when placing an order.

You are responsible for keeping your account login details confidential. You are also responsible for all activities that occur under your account.

If you believe your account has been accessed without authorization, please contact us immediately at info@attirza.shop.

We are not responsible for losses caused by inaccurate information provided by customers, including incorrect email addresses, incomplete shipping addresses, wrong phone numbers, or unauthorized account access caused by failure to protect login credentials.

9. Payment Terms

By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.

Payments are processed through third-party payment service providers. We do not store complete credit card numbers or full payment card security codes on our own systems.

Your order may be subject to payment verification, fraud screening, or additional security checks. We reserve the right to cancel or delay an order if payment cannot be verified or if we suspect unauthorized or fraudulent activity.

You agree not to make false payment claims, unauthorized chargebacks, or fraudulent payment disputes. If a payment dispute occurs, we reserve the right to provide order details, tracking information, customer communications, and relevant records to the payment provider.

10. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Delivery times are estimates only and are not guaranteed unless expressly stated. Actual delivery may be affected by order processing time, product availability, delivery location, logistics arrangements, carrier delays, customs procedures, weather conditions, holidays, and other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. Attirza is not responsible for failed delivery, lost packages, delayed delivery, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

If a package is returned to us due to an incorrect address, failed delivery, refusal of delivery, or failure to collect the package, we may offer reshipment at the customer’s expense or process the order according to our return and refund procedures.

11. Risk of Loss

Risk of loss and title for purchased products pass to the customer when the order is delivered to the shipping address provided at checkout or otherwise marked as delivered by the carrier.

If tracking shows that a package has been delivered, Attirza is not responsible for packages that are lost, misplaced, stolen, or removed after delivery.

We may assist customers with carrier-related issues where possible, but we cannot guarantee recovery, replacement, or refund for packages marked as delivered by the carrier.

12. Returns, Refunds, and Exchanges

Returns, refunds, exchanges, cancellations, damaged items, defective items, incorrect items, and related issues are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Customers must follow the return instructions provided by Attirza before sending any item back. Items returned without prior approval may not be accepted.

Returned items must meet the conditions stated in our Return & Refund Policy. Items that are worn, washed, used, altered, stained, damaged, missing tags, missing packaging, or returned outside the approved return period may be refused or partially refunded.

13. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at info@attirza.shop.

We will try to assist with cancellation requests, but we cannot guarantee that an order can be cancelled once it has been processed, packed, shipped, or handed over to the carrier.

If an order has already shipped, you may request a return after delivery according to our Return & Refund Policy.

14. Final Sale Items

Certain items may be marked as final sale, clearance, non-returnable, or subject to special promotional terms.

Final sale items may not be eligible for return, refund, or exchange unless they arrive damaged, defective, or incorrect.

Customers are responsible for reviewing product pages and promotional terms before purchasing final sale or discounted items.

15. Wedding Dresses and Formalwear

Wedding dresses, long dresses, formal dresses, and occasion wear may require special handling due to their style, fabric, structure, and usage purpose.

Customers must carefully review size details, product descriptions, fabric information, color options, and return conditions before purchasing wedding dresses or formalwear.

Wedding dresses and formalwear must be returned in completely unworn, unused, unwashed, unaltered, and original condition with all tags, labels, packaging, garment bags, and protective materials intact. Items showing signs of fitting damage, event use, stains, perfume, makeup, deodorant marks, alteration, or wear may not be accepted for return.

16. Care Instructions

Customers are responsible for following all care labels and product care instructions.

Attirza is not responsible for damage caused by improper washing, drying, ironing, bleaching, dry cleaning, storage, alteration, or use that does not follow the care instructions.

Normal wear and tear, fabric pilling, fading caused by improper care, shrinkage caused by incorrect washing, and damage from misuse are not considered product defects.

17. User Comments, Reviews, and Feedback

If you submit reviews, comments, photos, suggestions, ideas, feedback, or other content to Attirza, you grant us the right to use, reproduce, edit, publish, translate, display, and distribute that content in connection with our business, website, marketing, customer service, and product improvement activities.

You agree that any content you submit must not:

• Violate any law
• Infringe intellectual property rights
• Contain false, misleading, defamatory, abusive, obscene, or offensive material
• Contain malware, spam, or harmful code
• Misrepresent your identity
• Violate the privacy rights of another person

We reserve the right to remove, edit, or refuse any user content at our discretion.

18. Intellectual Property

All content on attirza.shop, including text, product descriptions, images, graphics, logos, icons, banners, layouts, designs, videos, software, and website content, is owned by or licensed to Attirza and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, exploit, or create derivative works from any content on our website without our prior written permission.

Using our website does not grant you ownership of any intellectual property rights in our website, brand, products, or content.

19. Third-Party Tools and Services

We may provide access to third-party tools, applications, payment services, analytics tools, marketing services, shipping tools, or other third-party services.

These third-party tools are provided “as is” and “as available.” We are not responsible for the availability, accuracy, security, functionality, or content of third-party tools or services.

Your use of third-party tools may be subject to separate terms and privacy policies provided by those third parties.

20. Third-Party Links

Our website may contain links to third-party websites, platforms, social media pages, payment providers, shipping carriers, or other external services.

We are not responsible for third-party websites, their content, their privacy practices, their terms, or any products or services offered by third parties.

You should review the terms and privacy policies of any third-party website or service before using it.

21. Prohibited Uses

You agree not to use our website, products, or services for any prohibited purpose, including but not limited to:

• Any unlawful purpose
• Violating any applicable laws or regulations
• Infringing intellectual property rights
• Submitting false or misleading information
• Uploading or transmitting viruses, malware, or harmful code
• Collecting personal information of others without permission
• Harassing, abusing, insulting, harming, defaming, or discriminating against others
• Interfering with website security features
• Attempting unauthorized access to our systems
• Using bots, crawlers, scrapers, or automated tools without permission
• Placing fraudulent orders
• Making unauthorized payment claims
• Reselling products in violation of applicable laws or our policies
• Engaging in spam, phishing, or deceptive activity
• Using our website in a way that damages, disables, or impairs our services

We reserve the right to terminate your use of our website or services for violating any prohibited use.

22. Fraud Prevention and Security

We reserve the right to monitor transactions and website activity for fraud prevention, security, and risk management purposes.

We may cancel, delay, or refuse orders that appear suspicious, fraudulent, unauthorized, or inconsistent with normal customer activity.

We may request additional information to verify identity, payment authorization, shipping details, or order legitimacy. Failure to provide requested verification may result in order cancellation.

23. Privacy

Your submission of personal information through attirza.shop is governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed and understood our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

24. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except as expressly stated in these Terms or required by applicable law.

We do not guarantee that:

• The website will always be available, uninterrupted, secure, or error-free
• Product descriptions or images will be completely accurate in every detail
• Website errors will be corrected immediately
• The website will be free from viruses or harmful components
• Delivery will occur within estimated timeframes
• Products will meet every individual expectation, preference, or fit requirement

Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection laws.

25. Limitation of Liability

To the maximum extent permitted by law, Attirza and its owners, employees, service providers, partners, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, loss of business opportunity, delivery delays, product misuse, unauthorized account access, payment issues, or third-party service failures.

To the maximum extent permitted by law, our total liability for any claim related to an order shall not exceed the amount paid by you for the specific product or order giving rise to the claim.

26. Indemnification

You agree to indemnify, defend, and hold harmless Attirza and its owners, employees, service providers, partners, suppliers, and affiliates from any claim, demand, loss, liability, damage, cost, or expense arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Your misuse of our website or services
• Your violation of third-party rights
• Your fraudulent, abusive, or unauthorized activity
• Your submission of false, inaccurate, or misleading information

This obligation will survive termination of these Terms and your use of our website.

27. Termination

We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms, engaged in fraudulent activity, misused our services, or created risk for Attirza or other customers.

The obligations and liabilities incurred before termination shall survive termination, including payment obligations, intellectual property restrictions, disclaimers, limitation of liability, indemnification, and dispute-related provisions.

28. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the unenforceable portion shall be considered severed from these Terms.

The remaining provisions shall remain valid and enforceable.

29. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies posted on attirza.shop, constitute the entire agreement between you and Attirza regarding your use of our website and purchase of our products.

Any failure by us to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

30. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting the updated version on attirza.shop.

The “Last Updated” date at the top of this page indicates when these Terms were last revised.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Terms.

31. Contact Information

If you have any questions about these Terms of Service, your order, or our policies, please contact us:

Attirza
Website: attirza.shop
Email: info@attirza.shop